Subscribe or renew your account

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Try SmugMug for 14 days, totally free. Upload, share, organize—test drive all our features and play with the full range of goodies we have to offer. After you fall in love with everything we have to offer, subscribe and keep your photos safe forever.

To subscribe, log in to your SmugMug account. You'll see a Subscribe button at the top of your SmugMug homepage and a countdown of how many days you have remaining in your free trial. Click the button to subscribe! (How much does it cost?)

If more than 14 days go by and you haven’t yet made up your mind, you can extend your trial for a short time. Simply log in after your and the option to "extend your trial" will appear where your trail countdown previously appeared. Click that link and enjoy your 14 extra days!

Pay monthly or annually
You can pay for your SmugMug account each month or just once a year using a credit card or Amazon Payments. If you choose the latter, you'll be taken to Amazon's site to log in before being returned to SmugMug to complete the transaction.

At this time you can’t switch between credit card and Amazon Payments for your subscription payment.

Update your credit card info any time by going to the Me tab of your Account Settings, under Subscription. Amazon Payments users will need to manage their billing details through Amazon's site.

SmugMug currently accepts Amazon Payments and the following credit/debit cards:

  

Note: Some prepaid credit cards (e.g., Visa gift cards) may not work as recurring charges are blocked.

SmugMug keeps the personal information and photos of thousands of customers safe. On any page where you’re asked to enter billing information, you'll see the URL begins with "https://". That "s" tells you that you're entering your info into a secure form.

The badge below may set your mind further at ease. SmugMug, Inc holds a website identity assurance warranty of $250,000. This means you’re insured for up to $250,000 when relying on the information provided by IdAuthority on this site.

All payments made through Amazon are backed by their A-to-z Guarantee.

Tip: If you have a Portfolio or Business account and want to take advantage of our extra pro services, you’ll need to add a credit credit in your Account Settings under the Business tab > Selling > Credit Card for Pro Services.

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Renew or cancel

You never have to worry about your photos staying safe because we automatically renew your subscription. Your renewal date can be found in the Me tab of your Account Settings, under Subscription.

  • Annual subscribers: We email you 30 days prior to your SmugMug anniversary. You'll get plenty of time to update your billing info, if needed.
  • Monthly subscribers: We won't bug you each month, but if there’s an issue with your billing details, we'll email you before your renewal date.

Note to Pros: For accounting purposes, we cannot apply pro profits toward renewals.

To cancel, you can reply to our reminder emails or go into the Me tab of your Account Settings > Subscription and select “Proceed” under Close Account.

Expired account? As caretakers of your priceless photos, we're reluctant to take a chance and cancel your account just in case you've changed your email address or forgotten to update your billing information. We'll do our best to contact you beforehand.

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Switch plans and/or billing frequency

Change your account plan and payment plan any time right from your Account Settings. Look under the Me tab and click Subscription. You'll see a Change Plan button at the top. Click it to select your new plan type.

When you upgrade your account to a higher level, the subscription charge is prorated for the remainder of your subscription.

If you downgrade from a Business plan to something that has not-as-many features, we'll automatically pay out any pro profits you've earned (as long as you've already filed the proper W-9 info with us). You'll also receive the prorated difference in account fees as referral credits, which are applied toward your next renewal.

You can also switch between monthly and annual billing by selecting Change Frequency next to the Change Plan button. We won't bill you again until your current subscription period ends.

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When charges appear on your account

When you place a print order, we pre-authorize your card but don't actually charge it until your order ships. Debit card users may find that their bank makes the funds unavailable as soon as we pre-authorize the charge.

If you're paying for a SmugMug account using a credit card, you’ll be charged immediately. Amazon Payments may take 5 to 7 business days before you see charge reflected at your bank.

All subscription payments are in $USD, but you can purchase prints and gifts in one of 10 currencies.

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