Buying Prints

Placing an Order

Buy prints as a site owner

Owner buy allows you to purchase your own photos at cost if you're logged in to your account as the site owner—even if you have shopping disabled for your viewers. You can change shopping availability per gall...

Crop photos during checkout

You can! Most digital cameras take photos that are 4x6 or 4x5.3 in dimension, but SmugMug sells tons of different print sizes. That means when you order a print, you need to make sure the good stuff doesn't ge...

Papers used by the labs for print

EZ Prints Glossy and Matte are printed on Fujifilm Type II, and Lustre is printed on Fujifilm Super Type PD. Metallic is printed on Fujifilm Digital Pearl. Bay Photo and WHCC All prints are printed on ...

Book, framing, and other product options

Books, albums, videos, and some framing options are only available to logged-in SmugMug site owners. Unfortunately, these options aren't available directly to customers for security reasons, but you can always ...

Panoramic prints

If you have a seller account, you'll find panoramic prints available through our pro labs: Bay Photo, WHCC, and Loxley Colour. When buying a photo, select Panoramic Sizes to see the sizes available at your chos...

Ordering photo mugs

You have some flexibility when designing your layout for mugs. Although the default crop box in the cart is fairly square, if you select "None" for your cropping option, we'll do our best to fit the image aroun...

Archival quality of Bay Photo MetalPrints

We understand you want your amazing prints to last forever, which is why we went straight to the source for an answer: Larry Abitbol, founder of BayPhoto. To keep your MetalPrints stunning, Larry says, "Im...

Combining orders after checkout

Unfortunately, we're unable to add to or combine orders once they've been placed. We can try to cancel these orders for you if you'd like, then you can place a new, all-inclusive order. To do this, we'll nee...

Change or cancel an order

If your order has already been sent to the print lab, it might be too late to make changes, particularly if you want to add items or change the print size. If you've received a confirmation number via email, t...

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