Help DeskBuying › What's the Great Print Guarantee?

What's the Great Print Guarantee?

Updated: 09/18/2014

If you're unhappy with your prints or gifts, SmugMug will reprint or refund your order, whichever you prefer.

Simply send an email to us within 30 days of receiving your order.

We use several professional labs renowned for color accuracy, print quality, and consistency, but unless you (or your photographer) opted to use our color correction, we do not make any adjustments to your photos.

Read up on the top reasons why prints are returned.

Note: If you've completed your purchase using a different currency than USD, the refund amount may not exactly match the purchase price due to fluctuations in the exchange rate.