What's the Great Print Guarantee?
If you are unhappy with your prints or gifts, SmugMug will reprint or refund your order, whichever you prefer.
Simply send email to email@example.com within 30 days of receiving your order.
Note: SmugMug uses several professional labs renowned for color accuracy, print quality and consistency, but unless you (or your photographer) opted to use our color correction, we do not make any adjustments to your photos.
Why they're returned.
P.S. If you've completed your purchase using a different currency than USD, the refund amount may not exactly match the purchase price due to fluctuations in the exchange rate.