Help DeskUploading and Downloading › What is a SmugVault?

What is a SmugVault?

Updated: 08/29/2016

Your SmugMug account allows unlimited storage of JPG, GIF, PNG files (within reason) for a small additional charge.

With SmugVault as an added service to your current SmugMug account, files not normally supported by SmugMug (such as RAWs, TIFFs, and PSDs) can be stored in your SmugVault for an added fee and accessed in your SmugMug galleries.

  • Every file type is accepted.
  • 3 GB per file limit.
  • Automatic "bundling" of files for intuitive organization.
  • Your storage is private and hidden from visitors.
  • Pay by the month and cancel anytime.

How Do I Get One?

This service is being transitioned, so it's no longer possible to sign up. We hope to find another solution for you soon!

How Do I Upload to My SmugVault?

Use SmugMug's default uploaders (we suggest Chrome) and drop in your files as you normally do.

We'll automagically bundle matching filenames together for easier browsing, so DSC074.JPG and DSC074.RAW will be represented by a single image in your gallery.

Don't miss the useful options you'll find in your Account Settings: Create visual previews, Archive minor changes, and Archive videos. These options let us create display copies of image files like RAW and TIFFs, archive original JPGs if your file is too big or is in the wrong colorspace, and store untouched copies of video files.

How Will This Affect My Visitors?

Your visitors won't see any files represented by a SmugVault default image in your galleries, and they won't see the "bundled" indication on your thumbnails. They will see any rendered JPEGs we make from files you add to SmugMug.

Your visitors won't be able to save your SmugVault files, but they will be able to save or print any rendered JPEGs, according to your gallery settings for that gallery.

If you're a Pro and set an assistant password, your assistants won't have access to your SmugVault.

How Do I Retrieve a File?

In every case, you can save the archived file back to your computer by using the download button below the photo. 

Can I Delete an Archived File?

Yes, but be careful! Go to your Account Settings > Me > SmugVault and click Take Me To It.

Navigate to the archive gallery or image you want to delete, then hover over any thumbnail on the page. You'll see a Delete button appear.

After you click it, we'll move the file to the Trash for you, where it'll stay for a week unless you choose to empty the Trash sooner (or you choose a different length of time for the Trash to empty itself). You can find the Trash dropdown setting at the bottom of the main SmugVault page.

How Do I Close My SmugVault?

Make sure you've retrieved any files you want before you close a SmugVault. Then, go to your Account Settings > Me > SmugVault > Take me to it!

Click on the Amazon Account link. You'll need to login to your Amazon account and then you'll see a "View/Cancel Application" link. If you're sure, click "Cancel the use of SmugVault" on the page following. The files previously kept safe in your vault will be immediately and permanently deleted.