Help DeskSelling › How do I add boutique packaging to customer orders?

How do I add boutique packaging to customer orders?

Updated: 09/15/2014

Gorgeous prints deserve gorgeous presentation.

Our Boutique Packaging will totally knock their socks off. Save a trip to the card store and let us do the wrapping for you.

Dressed to Impress

Bay Photo, WHCC, and Loxley Colour prints arrive tucked in cream tissue paper inside a brown box, or slipped into a brown folder. Both options are finished with a gold paper ribbon to make your photos pop. Glossy, metallic, and lustre prints; MetalPrints; and ThinWraps up to 11x14 inches in size can get the royal treatment.

For EZ Prints, prints in all four finishes up to 11x14 inches in size will arrive swaddled in white tissue paper and a sleek black box.

Making It Happen

Users with the top-level selling account get Boutique packaging for just $7 per lab, per order (£6 for Loxley Colour). We'll take care of everything and bill the credit card you've got on file as a Pro Services charge. Pro Services are charged on the 1st and the 15th of each month.  

You can easily indicate which orders you'd like wrapped:

  • Go to Account Settings > Business  > Branding, then look under the Shipping section. You'll see Boutique Packaging there. Specify a minimum order amount above which you'd like Boutique Packaging applied. Note that this is the basic, pre-coupon subtotal for the order. (Coupons?)

  • Enable or disable Boutique Packaging for specific galleries in your Gallery Settings.

Change your mind? You can turn on or turn off Boutique Packaging any time an order is held in Proof Delay.

More Things to Know

Our regular packaging and shipping options will apply when your clients buy from more than one Pro.

Boutique Packaging requires 3-5 Business Day shipping (or faster), so if it's enabled your clients won't see the 6-10 Business Day option when they check out. Shipping details.

You can turn on Boutique Packaging during the proofing period only if your client chose 3-5 Business Day shipping (or faster) in the shopping cart.

By default, Boutique Packaging kicks in when your client buys at least $50 of prints, but you can remove or adjust the minimum amount, or change it to profit amount in your Account Settings > Business.

FYI: Boutique Packaging applies ONLY to logged-out Pro orders that meet the minimum order amount set in the gallery.