How do I get paid my profits?
You can find your sales history the Business tab in your Account Settings, under Selling.
Show Me the Money!
New to SmugMug? You can start pricing and selling your prints immediately. However, before we can pay out accumulated profits, you'll need to pay for your account and fill out a very important form.
Fill out our online Tax & Payment form. Find it in your SmugMug Account Settings > Business > Getting Paid. Click the Manage button next to "Tax & payment info."
Note: For international payments, use the drop-down menu in What is your United States tax filing status? to select International (I don't file taxes in the US).
Click "Profit Payment Schedule" and choose when you want to get paid.
You can also find it in your Account Settings > Business > Getting Paid > Payment Schedule.
You'll automatically receive your payment the following month if you have at least $500 in unpaid profits at the end of the month.
You also have two other options:
(1) Request to receive a one-time payment the following month if you have at least $5 in unpaid profits, or $10 in unpaid profits for international Business Pros (you'll need to actively request this each month). (2) Set your unpaid profits to be held until you remove the hold and request payment.
How Much Do I Keep?
Your profit is calculated as 85% of the difference between the price you set and SmugMug's default print prices. Your profit from download sales is 85% of the price you set above the base cost for downloads. The 15% SmugMug retains includes credit card payment fees, customer service, and the costs of administering the program.
Example: You sell a 5x7 for $10.79 and the SmugMug default price for it is $0.79. The markup is $10.00. You keep $8.50 as profit (85% of $10).
Digital downloads have a base cost of $0.01 for single files and $.99 for a gallery download to cover processing and delivery. If your shopping cart has a subtotal of less than $10.00 and contains at least one download file, we'll add a $0.50 processing fee.
Read more about selling digital downloads.
A Few Important Facts
All pro profit is now paid via secure, fast, and green electronic means. Exactly how will depend on where you're located.
U.S. Pros: ACH direct deposit to your bank account in US Dollars.
International Pros: PayPal funds transfer in your choice of currencies: Australian Dollar (AUD $), Canadian Dollar (CAD $), Euro (EUR €), Mexican Peso (MXN $), Pound Sterling (GBP £), or US Dollars (USD $). All accounting within SmugMug remains in USD. Your funds will be converted to your specified currency when paid out, using PayPal's currency exchange rates.
After submitting your PayPal account information, please watch for a validation email from us. You'll need to click the link inside so our system can pay you. If you don't do this, your info will be rejected.
Note: You must already have a PayPal account set up before you give us your information!
Profit payments are processed on the first business day after the 7th of the month. Your payment will include all profits through the end of the previous month.
If your Tax and Payment form has been submitted and you have accumulated over $500 in profits by the last day of the month, you'll automatically receive payment next month.
If you've filled out your online tax and payment form but don't have over $500 in profits at the end of the month, you may request payment through our online form here. You must have at least $5 of profits first ($10 for international Pros). After that payment, we'll resume the normal monthly schedule.
Similarly, choose Do not pay me to make sure we don't pay out your profits until you're ready.
All forms and requests must be submitted by the end of the month to guarantee payment in next month's processing. If your request is not received before the first, your payment may not be processed until the following month.
Example: January 31st is the last day to request payment in the February 8th distribution. Requests received on or after February 1st may not be processed until March 8th.
Note: For accounting purposes, we cannot apply pro profits toward renewal costs or our Gift of SmugMug feature.
As per the IRS requirements, by January 31st we issue a 1099 to all U.S. pro photographers who meet all the following criteria:
You've received profit payments from SmugMug totaling $600 or more in the previous calendar year. Profits for your 1099 are calculated based on the date the payments to you were processed, not the date your orders were placed.
You are NOT a corporation, LLC-C, or non-profit.
If you don't qualify to receive a 1099, or if you're unsure if you should expect one, you can determine your profits from the previous year through the your Sales History, where you can download a spreadsheet containing all your sales information. Just remember to sort by Date Paid, then sum the profit column for those records paid that year.
Important: Even if SmugMug doesn't generate a 1099 for you, you may still need to report your earnings to the IRS and other tax authorities. Always consult a tax advisor if you're unsure.
You can download your current or recent 1099 from your Account Settings > Business > Getting Paid > Electronic 1099 Access. The form is secure, so you'll need your Taxpayer Identification Number to unlock and read it. This is your SSN or EIN, whichever you gave us on your Tax & Payment form. Enter the numbers only, no dashes. Example: 123456789
Q: Why didn't I get paid?
A: Please check your Account Settings and look under the Business tab. If you haven't submitted tax and payment info, do that now. Check to be sure that you've also requested payments from the "Payment Schedule" area.
Q: I haven't paid for my account yet, but I do see sales in my report. Can I get a profit payment?
A: You must upgrade to a paid seller account before we can issue a profit payment.
Q: Is there a minimum before I can get a profit payment?
A: If you have at least $5 ready for payment (or $10 if you're international), we can honor a request for payment. Exceptions are made for closed or downgraded accounts.
Q: What are the fees for profit payment?
A: SmugMug covers the fees associated with both domestic ACH and international PayPal electronic delivery. Because SmugMug is based in the USA, there's an extra fee for currency exchange to and from US dollars. PayPal collects this fee in the form of a slightly lower exchange rates on both transactions.
Q: What information about my customer do you report?
A: You'll see your customer's email address as well as the name, phone number, and address (both billing and shipping). You won't see any credit card information. If the order was placed at cost, you'll see less information to protect the customer's privacy.
Q: Can you help me understand the sales history spreadsheets?
A: The downloadable CSV contains tons of useful info to help you understand and manage your sales. Find it in the Business tab of your Account Settings, under Selling > Sales History. This detailed page will help explain the data included in that spreadsheet.
Q: I'm a US citizen living abroad. What about me?
A: First, read this IRS page Then, email us so we can make some special changes to your account. This will let us pay you through PayPal if you don't want to use a US bank for your profits.
Q: I live outside the USA and have a VAT Registration number. Where do I enter that?
A: Log in to your Account Settings and go to Business > Getting Paid. You'll see a VAT Registration field at the bottom where you can enter it in. Learn more about VAT and SmugMug here.