Video Support

  • Do I Need to Edit My Videos Before Uploading Them?

    If you live for the term 'Point-and-Shoot,' no worries! As long as your movies adhere to SmugMug's format and size/time limits, you can upload them right into your galleries. The process is exactly the same as uploading photos. FYI: We recommend you use the HTML5 uploader in Chrome to upload video files. If your video runs longer than 20 minutes, larger than 3 GB or is in an obscure format that we can't process, you'll need to edit ...

    Jul 17, 2012 09:15AM PDT
  • How do I replace a video?

    Sorry, you can't Replace video files at this time. You will need to upload a new version of the video and delete the old one.

    Feb 21, 2013 04:59AM PST
  • Video Details and Specs

    The main video help page is located here: Video Help Wanna get serious? We have a great Video Forum for help and Video talk, Here. Video Upload Our new video feature accepts videos in just about any video format, such as: .mov, .AVI, most Mpeg formats, h.264, .m4a, and .m4v. File sizes? Power and Pro users can upload up to 20 minutes for each video in full HD (1920x1080). The maximum file size allowed for any video is 3GB....

    Jul 17, 2012 09:23AM PDT
  • Uploading Videos

    Power, Portfolio and Business Smuggers can upload stunning HD? videos up to 20 minutes long! Can't wait to make your global directorial debut? Basic users can upgrade here. FYI: Your video can be up to 20 minutes in length and 3 GB in size. Stuff to know: 1. Uploader: Use our HTML5 uploader in Google Chrome. (No Chrome? Get it now!) When you click the Upload button?, we usually remember the uploader you used last...

    Oct 04, 2012 11:56AM PDT
  • Is There a Video FAQ?

    Here's how to get the direct link to a video with Firefox: Point at the movie to get the photo bar to appear. Click on the Save movie button. Hover over the size you'd like: Web, iPod/DVD, Mid-Def or HiDef Right-click on your mouse, and select Copy Link Location Paste link. Example: http://cmac.smugmug.com/gallery/2504559_f3ta9/3/285017583_rtqqj#!i=285017583&k=rtqqj http://cmac.smugmug.com/photos/28501758...

    Jan 13, 2013 04:27AM PST
  • How to convert and format a video for upload to SmugMug

    For the best video quality and file size, make sure your video is optimized prior to uploading it. This will save you tons of upload time and give the best looking video on SmugMug. We recommend a .mov file with the h.264 video codec. Audio should be AAC 128kbps (stereo or mono only, no surround sound). You may use any video software you would like as long as it is capable of outputting these settings. We recommend MPEG StreamClip...

    Jul 17, 2012 09:26AM PDT
  • How do I rotate my video?

    At this time you must rotate videos before you upload them to SmugMug using your video editing software.

    Jul 17, 2012 09:26AM PDT
  • Which video formats does SmugMug accept?

    Our video feature can upload just about any video format. In general SmugMug can accept most all of the very popular formats like .mov, .AVI, most Mpeg formats, h.264, .m4a, .m4v, and .mts . Below you can find the supported video formats and also the codecs SmugMug supports. If you do not see your file type or codec listed, you will want to find a converter that can convert the video to a format that SmugMug supports. Please re...

    Jul 17, 2012 09:27AM PDT
  • How do I remove the SmugMug logo from embedded videos?

    For Business account users only - When you use the Owner Share > Get a Link > Embeddable Links option to get the video embed there is an option to Show Logo. Set that to No. Power and Portfolio users are not able to remove the logo.

    Feb 19, 2013 09:06AM PST
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