If your order has already been placed and you have been mailed a confirmation number, it's already been sent to the print lab. It's usually too late to make a change to the order, particularly if you want to add items or change the print size, but we can still help. Stop reading this and email us ASAP. We can try to contact the print lab and stop the order before it enters production. Don't forget to include your order number!
You don't need a SmugMug account to buy prints. Come one, come all and order as much (or as little) as you like! Step 1: Adding photos to your shopping cart Most gallery owners permit you to buy prints and gifts. If they do you'll find a Buy button above each photo. To add one photo to your cart at a time, click the Buy button and select This Photo from the menu. (The bottom menu items are only visible to logged-in S...
Your photo will not fit every print size perfectly. Most digital cameras take photos that are 4x6 or 4x5.3 in dimension but SmugMug sells tons of different print sizes. That means when you order a print, you need to make sure the good stuff makes it in. No worries, we'll make this easy for you. Does my photo fit? In the shopping cart, you'll see crop lines if your photo isn't a perfect fit. This photo is 4x6 in dimension, ...
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If you are unhappy with your prints or gifts, SmugMug will reprint or refund your order, whichever you prefer. Simply send email to help@smugmug.com within 30 days of receiving your order. Note: SmugMug uses several professional labs renowned for color accuracy, print quality and consistency, but unless you (or your photographer) opted to use our color correction, we do not make any adjustments to your photos. Why they're retur...
Many people wonder if their original, high-resolution photos can be downloaded for printing on their own computers--or on the computers of their favorite people around the world. If you're logged in as account owner, you can always download your own photos. Your visitor will, too, when the gallery owner has the "Largest size" option set to "Original" in their gallery settings. Here's how: There's two easy ways to do it: ...
Unfortunately, even shots from great cameras won't produce perfect prints without adjustments. It comes as a rude shock to most people when they discover their digital cameras make them look red, especially with the built-in flash. Color correction to the rescue! Color correction at SmugMug SmugMug offers what very few printing sites offer: the ability to turn off color correction. However, unless you adjust your p...
Do I get a choice? The photos of Power and Basic subscribers all print through EZ Prints. SmugMug Portfolio and Business account holders can choose to have their prints handled through either EZ Prints, Bay Photo, Loxley, and WHCC . Portfolio users can choose one lab as the default for their website. All orders will print using that lab. Business users can pick a lab for their default but can also specify certain galleries to be...
Lustre prints offer the best of both worlds: the color saturation of glossy the fingerprint resistance of matte without the glare associated with glossy. Below, both the lustre (bride) and glossy (Darth Maul) prints look good in the absence of glare. But when the angle changes, glare is far more evident on the glossy print (right): Lustre has a satin-like sheen and a modestly textured surface which you ca...
Books, framing, collages
