Where can I see a comparison of account levels?
Looking for a full features list comparing our different plan levels? You can find it right here!
I want to go back to Old SmugMug
When viewing your site in New SmugMug, you'll see this at the top: To switch to back to your old site, cl...
What do my account settings do?
Your Account Settings allow you to control whether or not your photos can be publicly viewed and purchased, bo...
How do I manage comments on SmugMug?
SmugMug provides you with several site-level and gallery-level settings that help you manage comments on your ...
How do I update my profile information?
To create a personal profile, you'll add your information under the Me icon in your header tool bar and select...
How do I log in to my account?
You can find a Login link at the bottom of most SmugMug pages. On SmugMug's homepage, you'll find the L...
How do I reset or change my account password?
If you've forgotten or lost your password, no worries! You can request a password reset it here: https://secur...
Can I change my site nickname?
You certainly can! Just keep in mind that your old nickname and URL will no longer work. To change your site ...
How do I upgrade my plan?
You can upgrade your plan at any time in your Account Settings > Me > Subscription tab. There is a "Chan...
How do I downgrade my plan?
If your plan level doesn't quite suit your style, visit your Account Settings and find something better. You c...